8 Major Roles Of Project Management Office

Project management office

8 Major Roles Of Project Management Office



In my previous article, I have talked about all that you need to know about project management generally. In this article, I want to look at some of the facts you need to know about some of the major roles of the project management office. Follow me as we are going to look at this together in this article.


What is a Project Management Office…


A Project Management Office is a centralised, permanent, ongoing administrative unit or department that serves to improve project management performance within an organisation.


The people in the PMO provide support for project management concepts, tools, training mentoring to project managers, they may or not actually do hands-on project management themselves.


The PMO will try to maintain standards across projects and improve efficiency. It has the authority to make key decisions in the projects. In some organisations, the project managers are provided, or assigned by the PMO.

Project management office

PMOs functions differently in different organisations, depending on the business needs. Unlike programs, the projects supported by the PMO depends upon the respective organisational requirements. In some organisations, the PMO may be referred to as the “project office”, ” central project office”, ” project management centre of excellence” or ” project management office”.


Some organisations may have PMOs that are exclusively assigned to handle large projects and programs. These PMOs are sometimes called Autonomous Project Teams. 


Now the roles…

#1 Historical records 

One of the major roles of PMOs is to keep historical records of past projects. They make sure that these documents are made available to other project managers who an use such documents to make project decisions. 


#2 Manage shared resources 

Another major role of PMOs is to manage shared resources for projects. At times, project managers have limited resources to achieve project goals. Therefore, the PMOs have to find a way to make sure that the resources are managed well in order to achieve project objectives. 


#3 Managing Project timelines

It is also the duty of the Project Management Office to assist the project managers in managing project timelines, budgets, and quality at an enterprise level. They have to assist the project managers in managing their timelines and. making sure that they are on their toes. They need to ensure that the PMs do not overshoot their budgets.


#4 Implementing new technologies

So also, it is the duty of the PMO to continue to train and retrain project managers. They have to continue to assess how projects are being carried out in order to identify lapses in project implementation. They will be able to know areas where project managers needed help.


#5 Policies and templates

The Project Management Office is also saddled with the responsibility of formulating policies and templates that project managers has to follow when they are executing their projects. This also has the capability of increasing their chances of success.


#6 Estimating schedule

Also, the PMO also assist project managers in estimating schedule. They will assist the project managers in calculating the time that it will take to achieve the project objectives. This is necessary because calculating schedule and budget requires some skill sets that are not available to normal project managers.


#7 Routine Quality Assurance

Another major role of PMO has to do with routine quality assurance. They have to put mechanisms in place in order to ensure that whatever deliverables that are being produced from the projects are up to standard. There will always be a routine check and measures that are put in place in order to ensure that stakeholders are satisfied.


#8: Managing Communications

It is also a well-known fact that 80percent of the role of project managers has to do with communication. The PMO has to assist the project managers in managing communication. He has to ensure that stakeholders are communicated every time that they wanted to know what is going on with the project. He also has to monitor the communication in order to ensure that communication is managed appropriately.


Typical examples…

A broadband service company identified a business need to introduce a faster, more convenient, and cost-effective service to its customers. The project managers at each broadband exchange came out with new processes and economies of scale to improve the performance of the system.


In this case, the PMO introduced standardized processes for calculating, levelling, loading, and developing project budgets and helped the project managers with updating the project schedules.


The PMO also planned for developing project data references and organised the best practices sharing session every month.




Action Point

I know you might agree with some of the points that I have raised in this article. You might not agree with some of the issues raised. Let me know your views about the topic discussed. We will appreciate it if you can drop your comment. Thanks in anticipation.



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About Adeniyi Salau 884 Articles
I am an IT enthusiast and a man of many parts. I am a Certified Digital Marketer, Project Manager and a Real Estate Consultant. I love writing because that's what keeps me going. I am running this blog to share what I know with others. I am also a Superlife Stem Cell Distributor. Our Stem Cell Products can cure many ailments.

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